Who we are
Our website address is: https://gracegrasspro.com. We are GraceGrass, dedicated to providing premium service and digital experiences.
Media Uploads
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can potentially download and extract location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who we share your data with
We do not sell your personal data. Your data is only shared when necessary for technical operations (e.g., if you request a password reset, your IP address will be included in the reset email).
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely for moderation purposes. For registered users, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except username changes). Website administrators can also see and edit that information.
Your rights over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Analytics & System Telemetry
We use PostHog to monitor the performance and stability of our website.
Important Distinction: If you consent to cookies, we collect analytics data to understand user behavior. If you **decline** cookies, we switch to a 'Strictly Necessary' mode. In this mode, we collect only anonymized system telemetry (such as page load success rates and system errors) without using cookies or storing IP addresses. This allows us to ensure the website is functioning correctly without tracking your individual identity. This processing is based on our legitimate interest in maintaining service security and stability.
Have questions about your data?
If you have any concerns regarding this privacy policy, please contact our data protection team.
Contact Support
Comments & User Input
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help spam detection. An anonymized string created from your email address (hash) may be provided to the Gravatar service. After approval of your comment, your profile picture is visible to the public in the context of your comment.